The rise of e-commerce, omnichannel retail, and changes in customer behavior have all put pressure on retailers to rethink their strategies and adapt to the new normal. However, many retailers are struggling to keep up with these changes and are missing out on opportunities as a result.

As the retail landscape continues to evolve and adapt to the digital age, it's crucial for retailers to stay ahead of the game and make the necessary changes to stay competitive.

Retail ecommerce is a competitive business.
That's why we're committed to helping you implement and customize the right platform for your specific needs.
Our team of experts has extensive experience working with these platforms, and can help you optimize your e-commerce strategy to drive online sales and improve customer satisfaction.

Diaspark has been helping retailers take more informed decisions with data-driven actionable insights across all aspects of retail business including customer engagement, product merchandising, inventory management, Sales, assessing market potential and
a greater understanding of consumers' behavior.

Our Approach

• Need assessment and BI strategy formulation
• Designing a tailored BI solution that meets specific business requirements.
• BI Tool Selection
• Defining KPIs
• Designing – implementation & user adoption plan
• Development and implementation of all components
• QA of created solution
• User Training
• Continued Support and evolution of Data Analytics strategy

Improve the customer experience by using a Customer Data Platform (CDP) which is a technology that combines customer relationship management, master data management, and advanced analytics to provide a persistent and unified database for all customer data. With a CDP, retailers can access actionable insights from big data that can inform sales, marketing, customer service and support and ultimately enhance the customer experience across all channels and tailor it to individual customers.
Customer Data Platform brings immense value to e-commerce businesses by improving customer understanding, delivering a seamless and personalized customer experience, increasing customer loyalty, and making data-driven decisions.

Our DevOps services accelerates software development and swift deliveries. By implementing lean and agile principles throughout the software lifecycle, we prioritize communication, collaboration, integration, and automation to significantly boost operational performance.

In today's world, more and more individuals are abandoning traditional brick and mortar stores, making it essential for retailers to establish an online presence in order to remain viable. However, to ensure that an online store functions effectively, it must be thoroughly tested in a variety of areas, including usability, UX, load, and performance.
To guarantee that an e-commerce application, website, or mobile website is operating at peak performance, e-commerce testing services are employed. This testing is crucial in ensuring that consumers enjoy a seamless shopping experience without encountering any performance problems.