Privacy Policy

Last updated on December 1, 2019. Your privacy is important to Diaspark, Inc. and our subsidiaries and affiliates (“Diaspark,” “Publisher,” “us,” “our,” or “we”).  We respect your preferences concerning the treatment of any Personal Information that we may collect. This policy explains how we collect and use your Personal Information, how you can control its use, and it describes our practices regarding information collected from Diaspark sites and software applications that refer to this policy (collectively, the “Content”). We follow typically accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Diaspark respects the rights and data protection of personal Users (hereinafter, the “User,” “you,” or “your”) of this website, diaspark.com (hereinafter, the “Site”), and associated software applications. This Privacy Policy (“Policy”) explains how:
  • A User’s Personal Information, as well as information relating to a User’s navigation, are collected, processed, and used; and
  • The User can control how his or her information is used.
The head of the collection of Personal Information is Diaspark, 515 Plainfield Ave, Suite #1, Edison, NJ 08817. Use of the Site and software applications associated with the Site (collectively, the “Services”) is pursuant to the terms and conditions of this Policy. What Information We Collect Through your interaction with and use of the Content, Diaspark may collect personal information, which is information that identifies an individual or relates to an identifiable individual. Personal information allows identification directly or indirectly (e.g., by cross-checking information) of the User as a physical person. Personal Information may include, but is not limited to:
  • your name
  • physical address
  • telephone number
  • e-mail address
  • company affiliation
  • professional role
(“Personal Information”) Diaspark may also collect other information through your interaction with and use of the Content, which does not reveal your specific identity or does not directly relate to an individual (“Other Information”). Other Information may include, but is not limited to:
  • data collected through electronic interactions
  • navigation on the Site
  • browser and device information
  • application usage data
  • demographic information
  • geographic or geo-location information
  • and statistical and aggregated information
Statistical or aggregated information does not directly identify a specific person, but it may be derived from Personal Information. We may also combine Other Information with Personal Information, in which case we will treat the combined information as Personal Information. Likewise, information regarding navigation does not reveal the identity of the User, but it allows the Publisher to learn more about the User’s behavior regarding the use of the Services (e.g., geolocation, navigation history on the software applications, etc.). This, too, when associated with the collection of Personal Information, is treated as Personal Information. How We Share and Use Your Information Personal Information Diaspark uses Personal Information to operate and improve Content, to fulfill your requests for information, to register your products, to provide service and support, to engage in and process transactions that you have requested, to obtain third-party services, and to comply with legal requirements and corporate transactions. Diaspark may provide you with promotional materials, allow you to participate in contests and surveys, tailor marketing to your needs, and send newsletters, solicitations (e.g., participation in surveys), and informational messages (e.g., information on new products and upcoming demonstrations and trainings). These uses may include providing you with more effective customer service; making websites or services easier to use by eliminating the need for you to repeatedly enter the same information, by performing research and analysis aimed at improving our products, services and solutions, and for displaying content and advertising that are customized to your interests and preferences. We also use your Personal Information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and support announcements. Some Diaspark services may send periodic letters that are considered part of the service. We may also contact you to inform you of products or services available from Diaspark. Existing Personal Information stored in the Diaspark database may be processed on the basis of legitimate interest. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent, please contact us in writing at: [email protected] We will inform you of the implications of withdrawing consent. Other Information We may use, transfer, and disclose Other Information that we collect for any purpose, except where applicable law requires otherwise. If we are required to treat Other Information as Personal Information under applicable law, then we will only use it in the same way that we are permitted to use and disclose Personal Information. How We Collect Information Diaspark and our third party service providers may collect both Personal Information and Other Information from a variety of sources that generally fall into two categories:
  • Publicly Available Data/Data from Third Parties:
    • data that you may have made publicly available, such as from personal social networks
    • data from partners in accordance with the contractual terms binding the publishers of those sites
    • data provided by third-party sources, such as marketing opt-in lists, or data aggregators
  • Direct Interactions: Data obtained from your use of and/or interaction with us through the Content and other activities, such as:
    • account creation
    • subscription plan changes
    • sales inquiries and transactions
Retention Diaspark retains your Personal Information for as long as reasonably necessary to fulfill the purpose(s) for which it was collected, as well as to comply with applicable laws. Your consent to such purpose(s) remains valid after termination of our relationship with you. Personal User data is deleted when retention periods expire. Nevertheless, the personal User data will be archived beyond the durations provided, for the purposes of research or for the finding and prosecution of criminal offenses, for the sole purpose of allowing, as needed, the provision of such data to the appropriate authorities. Archiving implies that the personal User data will not be searchable in line, but will be anonymized and kept on an autonomous and secure support. Notice regarding children’s privacy (Users under the age of 13) In response to concerns about protecting children’s privacy online, Congress enacted the Children’s Online Privacy Protection Act of 1998 (“COPPA”), which sets forth rules and procedures governing the ways in which websites may collect, use and disclose any personal information for children under the age of 13. In accordance with COPPA regulations, we do not (1) request or knowingly collect personally identifiable information or contact information, online or offline, from users under 13 years of age; or (2) knowingly use or share personal information from users under 13 years of age with third parties. It is possible that by fraud or deception we may receive information given to us or pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately delete the information from our servers. Questions regarding children’s privacy should be directed to us at the contact information provided below. Sensitive Information We ask that you not send us, and that you do not share, any sensitive personal information, such as Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership. How You Can Contact Us or Access to Review and Correct Your Data Diaspark makes commercially reasonable efforts to keep your files complete, up-to-date, and accurate. If you wish to contact us, access, update, or correct your Personal Information, please contact us at any time at the email address below. All natural persons have the right of access to, and the appropriate ability to update and/or correct, Personal Information, including deletion, limitation, or Personal Information portability. You can contact Diaspark: [email protected] When you contact us please provide us with your name, address, any email address you have provided to Diaspark, and a description of the circumstances under which you provided the data (e.g., to register a product, to receive a newsletter, etc.). To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to data we maintain. Enforcement Diaspark will regularly review its compliance with this privacy statement. Please feel free to direct any questions or concerns regarding this statement or Diaspark’s treatment of Personal Information by contacting us at the link or address indicated above. When we receive written questions and concerns at this address, it is Diaspark’s policy to contact the individual user regarding his or her concerns. We will investigate and attempt to resolve concerns regarding our use and disclosure of Personal Information in accordance with the principles contained in this statement. Any concern that cannot be resolved through our internal processes will be settled by arbitration, the exclusive location for which shall be Edison, New Jersey. All decisions of the arbitrator(s) will be final and binding on the parties, which waive any right to further appeal the arbitration award, to the extent an appeal may be lawfully waived. Changes to this Statement The Policy can be modified at any time by Diaspark in order to comply with all developments – regulatory, jurisprudential, editorial, or country-specific requirements in which the Site is accessible. If we change this statement, we will post the revised statement here, along with the date of revision. If we make significant changes to the statement, we may also post a notice on our home page and software applications.  Any changes will apply only from date of the revision.  Amended dispute resolution provisions will not apply to any dispute of which the parties had actual notice as of the date of the amendment.