Diaspark Repair
Take control of repair orders at each stage
SAY GOODBYE TO A COMPLICATED REPAIR WORKFLOW
Streamline communication between jewelers and the store at each stage of a repair order with Diaspark Repair. Our intuitive software allows jewelers to easily receive orders while letting you track orders at each stage for ultimate customer engagement. Designed for quick repairs and exchanges, our jewelry repair software streamlines repair workflow for jewelers, from receiving orders, creating alerts, and adding new estimates to generating invoices, and shipping the items, while giving workshop and store owners complete transparency into the orders. Grow your repair business, run a tighter ship on production, and serve customers with greater confidence only with Diaspark Repair.
Great businesses require even better management software
Make communication easier, faster, and more efficient with jewelers. With an intuitive dashboard, jewelers can receive and scan items into the system, upload images, track current orders and view pending orders on a single platform, while you can track orders at each stage from the comfort of your store.
SCAN WORKBAGS
Jewelers can easily scan barcodes to register an item in the jewelry repair software. The barcode scan also allows them to check the order status of existing orders at each stage.
MANUAL ENTRY
No scanner, no worry. Jewelers can input the order numbers manually to save an order in the system. Each order is reflected on the screen with real-time updates to serve customers with absolute confidence.
PENDING ORDERS
Equip jewelers to view pending orders on the dashboard that require instant action. Track orders in real-time to have complete knowledge of pending transactions and other details associated with it.
Everything in one place
Make it easier for jewelers to capture in-depth details of repair orders – workbag number, customer’s name, customer’s requirements, labor type, quantity, cost, order alerts, and shipping. Coordinate with jewelers at each stage with real-time order tracking to serve customers faster than ever before.
Work in progress
Empower jewelers to seamlessly track orders in progress. Coordinate with them in real-time to ensure painless management at each stage.
Add Images
Jewelers can easily take images from a camera or directly upload them from multiple integrated platforms to complete an entry.
Assign to Jewelers
Equip jewelers to seamlessly assign repair orders to other jewelers. With an intuitive dashboard, both you and jewelers can track total orders, in-progress transactions, and pending orders with other jewelers, in a few clicks.
Order Details
Equip jewelers to view summarized details of repair orders in an instant. They can easily access workbag number, workbag date, due date, customer’s name, customer’s requirement, labor type, quantity, cost, and images on the dashboard making order management nothing short of a cakewalk.
ORDER DETAILS
Jewelers can easily create order alerts for the store. They can choose the category of the order, assign priority, add estimates, and feed the question or remarks associated with repair orders on the dashboard.
SHIPPING
Jewelers can easily create order alerts for the store. They can choose the category of the order, assign priority, add estimates, and feed the question or remarks associated with repair orders on the dashboard.
Fecilitate exchanges with jewelers with maximum ease
Get a holistic view of repair orders – in transit, in shop, shipped, delivered, and canceled, on the intuitive dashboard. Expertly track repair orders and streamline communications with jewelers for a smooth repair workflow.
Order Status
View repair orders – in transit, in shop, shipped, delivered, and canceled, on a centralized screen. Gain valuable insights at each stage of a repair order for better customer engagement.
Order Search
Search orders by the name of customer, order number, order date, retail store, workbag status, due date, and price estimate. Filter through multiple entries in seconds for the exact information you want.
Assign to Jewelers
Assign a new order to the corresponding jeweler. Keep end-to-end track of repair orders assigned to jewelers. Pull up the order status in seconds on the centralized platform for streamlined operations and workflows.
Order Details
Easily check repair order details – customer’s details, customer’s requirements, labor details, order alerts, images, and price estimate from the dashboard. Stay on top of things to navigate communication with customers and jewelers in a few simple clicks.
Write to us, We’d love to hear about your business needs