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Maximize relationships with customers by better customer handling

Empower your marketing decisions and customer relationship management with Diaspark’s Retail/Wholesale software solution. Understand better your target audience and their responses, thus reducing customer acquisition costs and achieving higher ROI.

Diaspark Jewelry Retail CRM
Highlights
  • Manage complete sales history
  • Track detailed information of every customer
  • Comprehensive reports
  • Analysis of key customer behavior indicators
Features
  • Dashboard providing complete information of a customer including personal information, transaction history, balances due and other processes
  • Record every activity with customer
  • Record customer wish lists with reminder dates and contact details
  • Set up accounts and contacts
  • Schedule follow-up tasks and set up meetings with customers
  • Get reminders for follow-up calls by email for all sales, important dates and wishlists

Get reports about customers with regard to:

  • Transaction history
  • Preferences
  • Frequency of visits
  • Shopping time
  • Comments
  • Manage opportunities and tasks for the customer
  • Generate and analyze marketing campaigns depending on product awareness and new inclusions

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