Overview

Diaspark Retail Analytics

Diaspark Retail Analytics is an analytical tool especially tailored for jewelry retail industry. It uses simple technology to study shopper’s behavior throughout their purchase path. It efficiently tracks customer’s visit duration, repeat visitor ratio, visit frequency, walkbys, sales rep – customer engagement ratio etc. Along with this, it also tracks various critical analyses: Sales representative performance, Product analytics and Business Performance analytics.

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Features
Comprehensive Functionality

View details of complete customer lifecycle and understand customer behavior. Detailed information on customer visit duration, product likes, loyalty ratio etc.

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Operations Measurement

Calculate how merchandizing and staffing affect customer engagement. Identify shoppers who don’t end up buying product.

Performance Management

Report for any time period including hourly, daily, weekly, monthly, week-to-date, month-to-date, and season-to-date. Specify content for any system: shopper traffic, transactions, returns, conversion, sales etc.

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