This is important not only because of the high value of the goods involved but to also ensure that there is an adequate check and balance system in place to monitor this aspect of the business. The Return and Repair module helps track and record all activities associated with the return and repair of jewelry items.
This option of style module allows the user to define and setup vendor specific values for various style parameters. These vendor specific values are picked up at style creation as per selected vendor. User can also print details entered at all the tabs.
This screen helps user to record items returned by customer. Customer return can be prepared through sales invoice or from return request directly. If authorization is not required then the customer return can be entered directly.
This feature displays list of all customer returns received. Workbags are created to send the pieces for repair to contractors through this option. Workbag for repairs can be generated at a single click by the user. Generation of workbag and viewing generated workbag is available at single screen.
Once the repaired items are ready for shipment, repair packing List is prepared. Repair packing list can be prepared through customer return directly by entering return number. Diaspark ERP fetches details from entered return number and user can get ready with packing slip without entering details manually.
Send back option is used when returned goods are to be sent back to customers without processing them. This helps user to keep a track of goods sent back to customers without repairs.