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Home > Diaspark Jewel > Return And Repair

Diaspark Jewel > Return And Repair
This module covers all aspects of managing the return and repair of precious jewelry items. This is important not only because of the high value of the goods involved but to also ensure that there is an adequate check and balance system in place to monitor this aspect of the business. The Return and Repair module helps to monitor, track and record all activities associated with the return and repair of jewelry items.
Handles customer return and customer repair.
Customer return - credit return, memo return or for repair.
Return parameter can be defined like - authorization required, invoice number required, who will pay repair charges, etc.
Return authorization. You can enter return authorization and give authorization number to customer. Define rejection reason for analysis
Receive customer return and create workbag for repair.
Complete tracking for repair workbag.
Once repair is done then prepare repair packing slip and invoice for shipment.

 
 
Customer Return | Send For Repair | Repair Packing Slip | Send Back Without Repair

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