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Handles customer return and customer repair. |
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Customer return - credit return, memo return or for repair. |
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Return parameter can be defined like - authorization required, invoice number required, who will pay repair
charges, etc. |
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Return authorization. You can enter return authorization and give authorization number to customer.
Define rejection reason for analysis |
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Receive customer return and create workbag for repair. |
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Complete tracking for repair workbag. |
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Once repair is done then prepare repair packing slip and invoice for shipment. |