The Client

The client is a New-York based jeweler specializing in engagement rings. It is renowned for its signature hearts and arrows diamonds and custom jewelry designs. The brand counts over 1100 point-of-sales worldwide.

The Business Challenges

The client’s existing paper based catalog and order entry system restricted sales reps to effectively showcase products to customers and take orders in real time. Critical information like updated product pricings, availability of products had to be verified with the inventory teams which elongated the sales lifecycle.

Diaspark’s Solution

Diaspark partnered with the client to develop a mobile app for showcasing products and taking orders using an iPad. This app provides a close and real view of the product to customers. With the elimination of paper-based system, the efficiency of sales process was also increased.

  • The app can be used in offline mode, with last synced data
  • Real time access to product information
  • Check inventory status online
  • The products are listed in both views: Grid view (only images are displayed) & List view (along with images; price, item code, description etc. are also displayed)
  • The app can be used in salesperson mode (can view order details of all customers) & customer Mode (Details of only selected customer)
  • Option to place specially customized orders for any selected product
  • Option to email or print the purchase order from cart page before finalizing it
  • Products can directly be added to cart through barcode
  • Comments can be mentioned in products added to cart like shipment dates, address etc.
  • Track orders from anywhere

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