The client is a leader in alternative small business financing and has maintained an A+ rating with BBB (Better Business Bureau). It has also been the founding member of SBFA (Small Business Finance Association) and has provided millions of dollars in business funds to companies nationwide. The company has offices across US, UK, Canada and Australia.
The whole funding process right from application, generating an offer, approval to disbursal was laborious complex and time consuming
Client had to validate information provided by customers on paper based forms from other databases manually
Customers were based in different geographical areas so they required a multilingual and multi template interface to increase outreach
The underwriting team had to struggle to validate the data from legacy database to make the loan offer
As the whole process was paper oriented internal teams had to spend more time to focus on other business areas
Diaspark developed a Web based application using play frameworks to replace the client’s paper based application system. This web based app was used by merchants, sales representatives, agents, affiliates, operations team etc.