The client is a leading provider of learner –expert engagement platform for managing virtual expert knowledge networks in education. They deliver expert knowledge and information, by virtualizing key human resources and managing enterprise knowledge relationships.
The client provides a skill development system to be used by existing experts, tutors or advisor resources enabling them to deliver tutoring and student support online. However, this software platform had some operational and technical flaws.
Diaspark evaluated client’s existing systems along with needed technical and functional requirements. The core criteria included enhancements in Application Usability, Sustainability, Interoperability and Software Coding Practices. The evaluation was done at the following levels: