Customer Portal, Re-order Management
The client is a US based e-commerce company which promotes healthy living by offering a
convenient shopping experience. They feature more than 45,000 items including all the nutrition
and wellness products at discounted prices.
Client required an auto-system which could provide repeat order facility to those customers who purchased frequently with minimal variations in quantity and variety
In order to compete with other players in the market, improvement in layout and user experience was much needed
Complex order generation and payment methods in existing system
Diaspark developed an ‘Auto ship program’ which allows customers to set repeat orders and ship them at preferred frequencies. The team made enhancements in layout and functionalities to improvise user experience during the order process. The updated functions supported additional options for setting-up new purchase order system thereby, improving usability, boosting customer retention and incremented order levels.